Contact Us

Thank you for visiting mecu.org. We're here to assist and answer your questions.

Online Help

Visit our Help Center anytime to address questions on virtually any topic except one: account inquiries. For account-specific questions, please call the numbers directly below.

By Phone

Call us during business hours for answers to any question, including those related to your account.
847.576.5199
877.270.6392 (toll-free)

By Email

Use our convenient contact form for general questions only (for account-specific questions, call the numbers above).

In Person

To see a list of MECU branch locations, click here.

Write to Us 

Main office address:
1205 E Algonquin Road
Schaumburg, IL 60196

Security protection

Lost or Stolen Visa, Identity Theft Assistance:
847.576.5199 or toll-free at 877.270.6392

If you believe you have received a suspicious or fraudulent email claiming to be from MECU, please forward these emails to abuse@mecu.org. 

MECU will never ask for personal information (account number, social security number or PIN) in any email we send you.