Total Protection Guarantee

We safeguard your funds, your privacy and your transactions.

Visa Card Enhancements

Enjoy extra peace of mind with these additional benefits.

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Zero Liability.

Shop with total peace of mind and protection.

The Zero Liability policy from Visa guarantees that MECU cardholders won’t be held responsible for fraudulent charges made with their card or account information.

Auto Rental Collision Damage Waiver.

When your auto rental is paid with your MECU Visa card, you’ll receive coverage at no additional charge for damage due to collision or theft up to the actual cash value of most rental cars when certain terms and conditions are met.

Travel Accident Insurance.

As an added benefit, you’ll receive $150,000 in travel accident insurance when you pay for your airline, bus, boat and/or train tickets with your MECU Visa card.

Emergency Card Replacement/ Emergency Cash Disbursement.

In the event of loss or theft, your Visa card can be replaced quickly, easily and conveniently. Often, a card can be replaced and emergency cash provided in as little as 24 hours — even if you’re outside of the U.S.

Lost/Stolen Card Reporting.

One call to Visa Customer Care Services at 800.VISA.911 will block your account to prevent fraudulent charges and to arrange for a replacement card at a convenient location. “Live” customer service agents are available 24/7/365.

Cardholder Inquiry Service.

Visa Customer Care Services representatives are available 24/7 to assist with your Visa card — including account inquiries, questions about program features, as well as emergency matters.

Lost or Stolen Card

To report a lost or stolen card, call 877.270.6392 during regular MECU hours. After hours, call 800.VISA.911.

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